Ticket

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Friday, July 18th 2014, 12:58pm

Yilvyna

Beginner

Posts: 40

Ticket

Hey, anyone getting his/her tickets answered in the last 18 days?
Because I sent a ticket 28 days ago, got an answer they would compensate my items:

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Great but they compensated the wrong ones. I told them and they answered:

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I stayed online for a few days but neither did I not get any items, nor are they answering my ticket anymore. Last time I got a reply was 30.06.2014.
So I would love to know if they are just ignoring me because it is a little more work to restore my items or the support went on holidays.

Please, do not post any conversations by support team. If you ticket doesn't get answered for a while, you can contact a CM (english one: Wraith02) to speed up the progress, thanks.

This post has been edited 1 times, last edit by "Buuhuu" (Jul 18th 2014, 3:01pm)