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No email, no instructions. Why play game when you can wait eternity for any chance to play.
Did anyone manage to get their characters back?.........................
my all characters gone
hi. my all characters are gone. please fix it. thank you
This is probably an issue that has to do with the transfer..
this is a pretty big transfer, from one company to another that means that they have to transfer EVERYTHING which isnt allways easy
i would expect this login issue to last another 24-48 hours depending on how much of a problem it is however i also expect the game to act wierd for the next month or so
so should everyone else.. this isnt the usual patch update
how much do we need to wait? will we get our characters back? I send ticket to customer service and nothing happend...
WTF NOW!
verify mail
same problem her no Verify mail and cant login to new page/launcher
they wrote this on allods web site:
We've got two types of issues:
1. Transfer successful, but unable to login. We are working on this issue right now and will send you an email as soon as the solution is found.
2."My characters are lost" issues, caused by accidental double registration. These cases are much rarer (about 1% of the total). If you think you encounter it, please create a ticket, we will resolve it manually.
I think I have 2. issue! I send ticket and now I am waiting...
i have same problem but in game i can add friends me olds characters ,are still alive
hopefully fix the problem soon (i add me olds characters to friends list whit other acount)
The characters are all alive, there's just an access control issue that they have been working on for some time now.
The accounts aren't correctly replicating - no data is lost, the user name and passwords just aren't allowing access to them.
Imagine your key breaking - your house is still there!
Have you tried turning it off and on again?
My new info form mail AO support
"Hi
It will be ready in an hour or so. Please wait."
where did you get this info? I didn't receive anything
where did you get this info? I didn't receive anything
If it's for the duplicated accounts issue, it'll be being done on a case by case basis.
Have you tried turning it off and on again?
Oh God so what? I'll have to wait for week? month?
No, unlikely.
They are doing them by hand, but they'll probably start them all at the same time.
We are the 1% who brought this on ourselves, so we are the bottom priority of the issues around the merging process.
Have you tried turning it off and on again?
This is just great
. I got my verification mail but my address failed to verify and so I still can't log in.
This is just great
. I got my verification mail but my address failed to verify and so I still can't log in.
That's a new one!
What exactly is the error you got?
Have you tried turning it off and on again?
This is just great
. I got my verification mail but my address failed to verify and so I still can't log in.
same here
Ok I just found the following news on the site:
We've got two types of issues:
1. Transfer successful, but unable to login.We're working on this issue right now and will send you an email as soon as the solution is found.
2."My characters are lost" issues.Caused by accidental double registration.These cases are much rarer(about 1% of the total).If you think you encounter it, please create a ticket.We will resolve it manually.
I have some questions here: I have case 1 the transfer successful but unable to login ,do I have to create a ticket? and if I need to how to do so?
Thanks
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(Mar 17th 2014, 9:10pm)
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