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My.com Network unavailable

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1

Thursday, August 14th 2014, 9:10pm

Balance81

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Network unavailable

I can't get the my.com game client to connect to the internet. I am trying to download Allods but it keeps telling me the network is unavailable. Other game clients have no problem connecting. Any suggestions?

2

Thursday, August 14th 2014, 10:59pm

Silveriane

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Same thing

I have basically same issue as Balance..
Took the game file from roomies computer (updates, gameclient etc every file) and got launcher working that way.

Now stuck in the log in phase. Keeps telling me that connection can't be established or timed log out.

Tried to log in to my account from roomies computer and got in without any hiccups. Did dailies etc so could play normally.
So anyone have suggestions?

Clarifying: I have the same files as in roomies computer that let's log in from her computer, but in my own won't let connect.

I hope someone can help me/us.. Don't wanna share her computer very long.

3

Thursday, August 14th 2014, 11:31pm

Gladia

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Hello,

Run your client in administrator mode (mouse right click on your client's shortcut to get the option), and check your firewall settings on your computer, at first.

If nothing works, submit a ticket to customer support, with all details you can provide about your internet connexion, and computer configuration.
Customer Support page is here : http://support.my.com/games/kb/allods/?code=en_US
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4

Friday, August 15th 2014, 2:29pm

lublur

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Quoted from "Gladia"

Hello,

Run your client in administrator mode (mouse right click on your client's shortcut to get the option), and check your firewall settings on your computer, at first.

If nothing works, submit a ticket to customer support, with all details you can provide about your internet connexion, and computer configuration.
Customer Support page is here : http://support.my.com/games/kb/allods/?code=en_US
I had the same problem and that doesn't helped.

After some research I've found my solution, all we have to do is log in my.com launcher, if we are not logged in, we can't play and that message ''network unavailable'' keep showing.
Or you can just open allods folder then open allods launcher.

Please fix that, fix the message to ''You are not logged in.'' instead of ''network unavailable'', it's confusing and i did quiet a research to found out what was happening to me.

5

Friday, August 15th 2014, 8:28pm

Wraith02

Professional

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How did you try and run the game when the network error message appeared?

When I tried to start the game just via the desktop Icon, it opens the my.com launcher and shows the please login message

And trying to start the game through the my.com launcher brought up the same login box,

-Wraith
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