Hi there
Could you be more specific please, what stage were you at when the game crashes?
do you get any error messages?
is it in a similar type of area each time?
etc
Right now we are at the "phoning the doctor and saying your foot hurts" stage, we (or atleast the more technical people here) need some further information to help diagnose the problem, see if its something we can help on our own, or if it needs to be referred to a specialist (referring you to the support team).
-Wraith