I sent my ticket about 3 weeks ago. And about 1 week ago, the supportor give ticket reply that my account got transferred. Thank you very much anyway.
But when i log in game ,there are 5 other low level characters left(indeed my transfer ticket described my lv51 characters info). well, i sent ticket again and reply my first ticket also to explain these.
in the week ,i sent some question in my ticket to ask progression ,but no more reply. yesterday .....supportor closed my explaination ticket...and no more info about character problem.....xD.
So i want to know if it is no way to finish. at least i wait for so long time to "play" ticket. Then i can save time to say something to my friends.
thank you !