I used Effreti's quote purely as an example, not as the 'only' reason. The 5.0.2 pre-info is not
far away, yet the vast majority of the "news" about 5.0.2 will not be new to most people who read the forums.
This was blatantly obvious long before 5.0.2, even before 5.0.1 was released that no one really paid attention to the news about the patches because there was hardly anything NEW in the information that was being posted due to the RU server received the 5.0.1 information a months before it was ready here.
By doing the very
simple thing of adjusting a news scheduled so both sets of communities get the
major information at the same time (or very close to it), we bring you the news while it is still new and exciting, and accurate.
After all, Google Translate is not the most reliable source for news, and while there are a number of fairly reliable 3rd party sources that translate things, it does not mean they will be 100% correct, as Allods is a fictional story, the translators sometimes makes the choice to adjust things because it works better for the European languages.
Glitches and bugs -
http://support.my.com/games/kbPage/6/
That has been there since the ticket system was introduced.
Very few of the "bug reports" that get posted actually come with full information, just a 'X doesn't work for me, fix it'.
While the more technical minded people try and help where possible, and we forward as many issues as we can - we can't report all the issues for you.. some things come down to your machine, an incorrect setting or a program conflict, some things we are simply unable to reproduce - if we can't reproduce an issue then we can't narrow down where the cause is to fix it.
As for the cash shop stuff, I was not around prior to the merge, so I can only go on what I have been told, some say there is no difference beyond the base currency being in Euros instead of Dollars (you cannot blame Allods for the global currency exchange rate..), a few others say that there is a difference, where as the vast majority say
nothing and spend as much as they want too happily enough.
p.s.
I have been working around online games for over a decade now, and I know for a FACT that the 90% statistic you used is over inflated (Even if we took a very low estimate of 2k active players, 90% would mean there would be 1.800 players complaining all the time, and this is defiantly not the case), it may be 90% of the people
you know, but it does not cover the entire community. There are plenty of people happily and quietly getting on with things.