I've been waiting for over a week for a ticket, actually several, that I opened. I have closed two because they refused to reply after one comment and now they have not gotten back to me on the newest one I opened. Is there a number I can call to directly talk to them? I'm getting very impatient. My account was made inactive since two years ago was the last time I played and I'd like to play again, but I'm starting to feel like its not worth the hassle.