Allods Online Forum

Hello,

Do you play in Windowed mode or full screen mode ?
Which launcher do you use ? (my.com launcher, or Allods launcher in "Allods Online/bin" folder).
If it is the My.com launcher, are you logged in (your email account should appear on top left of the launcher) ?
Have you try to close the game with alt F4, kill all the processus related to the game (mail.ru, myComGames.exe, AOGame.exe etc.), and start again ?
Do you launch the game in administrator mode ?
Do you use the scroll button of your mouse to scroll down, or click on the little bar to drop it to the bottom of the EULA ?

This is the first time i read this, that's why i'm asking so many questions .

Hello,

What is your antivirus ? Avast antivirus has a lot of troubles with Allods.
What is your Operating System ?
Did you restart your computer at least once ?

I would suggest to try in full screen mode (alt+enter) so that you are sure that the active window is the Allods one, and launching the game in administrator mode.
If nothing work, i think the best solution is asking the customer support : http://support.my.com/games/kbPage/138/

Good luck, may be someone else will have the solution.

if you have some protection that prevents allods from hooking the input on low level this may be the reason

(allods uses dinput8.dll, also allow the game to load this dll if its not enabled by default)

Hello,

Quoted from "ALLODS-ONLINE-PLAYER"

(allods uses dinput8.dll, also allow th game to load this dll if its not enabled by default)

How do you do that ? Can you be more precise ?

Quoted from "Gladia"

Hello,

Quoted from "ALLODS-ONLINE-PLAYER"

(allods uses dinput8.dll, also allow the game to load this dll if its not enabled by default)

How do you do that ? Can you be more precise ?

some ppl have protection software ("antivirus") which must be set to allow keyboard / mouse hooking
but if the OP does not have this kind of protection-software it wont be the problem i guess

Hello,

Ok, thank you.

We had a french player with this issue. It occurs that he was playing on a laptop.
He installed the game again, tried with a mouse instead of the touchpad, and it works.

very interesting solution
thanks for sharing

I had this exact prob.
I grabbed the mouse off of my computer and hooked it into my laptop (after trying several different things in formatting) and it worked.
Thanks for the help!

Same issue, dummy-me forgot to turn my mouse on, was still using touch pad... game has a fail-safe to test us. LOL
First response asking lots of questions, "Do you use the scroll button of your mouse to scroll down..." was an epiphany. Thx Gladia!