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1

Wednesday, January 28th 2015, 8:44pm

How to delete the account my.com

Hello, I would like to know how to delete the my.com account because I'm migrating my the allodsBR, already had an account aq with the same email address you want to delete in order to use this e-mail account in q will be migrated, thank anyone who can help.
Thank U.

2

Thursday, January 29th 2015, 3:11am

Hello,

Do you have any characters on New Frontier or Smugglers Paradise with your my.com account ? Or is it just a matter of "e-mail" ?

If you already have a my.com account, then they will transfer your BR characters on your already existing my.com account :
According to this page : http://levelupgames.uol.com.br/allods/fechamento/
I can read that you'll have to create a my.com account.
I would say that it's not necessary to erase your account, if you have to re-create it with the same email ?

If you really want to delete your my.com account, then you'll need to contact the support team.
http://account.my.com/profile/userinfo/ and then search for the "support" link, at the bottom of the page, you'll have a contact email.

Quoted

In any case the user may delete the personal data in two ways by:
  • removing it by himself using an access to the service;
  • sending the Company a notice in writing which contain sufficient information to identify the user. The notice will be processed as soon as possible.
http://legal.my.com/us/games/privacy/

There's another solution that may work, you can change your account email here : http://account.my.com/login_change/
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3

Thursday, January 29th 2015, 4:18am

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