Allods Online Forum

Beginner

It's been way too long

I have been waiting for almost a week now to get my char back .. I didn't get them back . . I didn't get a massage nor an email to conform anything .. nor to tell me what's going on with my account .. and I am done waiting .. like a simple answer .. or a way to track my tickets .. cuz this is taking so long and I don't know .. a simple answer would be great .. Thank you

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Sunday, March 23rd 2014, 9:28pm

Professional

Please can you describe *exactly* what is wrong - several people erroneously believe they have an outstanding issue, but do not.

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 9:52pm

Beginner

Exactly .. I have sent a ticket .. about 3 days ago .. about my char .. and I did try everything nothing worked .. and I didn't get reply yet

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Sunday, March 23rd 2014, 9:57pm

Professional

No, no, please tell me what is going on when you try and log in, and when you try and merge your account.

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 9:58pm

Dragagon_old

Unregistered

me to

i know that it takes a while but 5 days...... is crazy. they said there was 150 ppl left out of the 500 2 and half days ago thought it would have been fixed by now. all we can do is wait just wish there was some way of knowing how long so we dont have to keep logging in to check emails and stuff to see if its fixed. i understand how frustrated u r i have been looking forward to merge for ages. who knows maybe they will help us out when they fix account

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Sunday, March 23rd 2014, 10:00pm

Professional

bleh misread.

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 10:01pm

Beginner

well simply .. as simple it is .. I did the merge and it all worked as it seem .. and everything was fine .. then I go into the game .. and then 0 nothing in my account .. so I log out .. and look around on forums .. so I found that thing where you need to make another email and stuff .. so I did it .. and I tried .. but it said I already merged my account .. So I log out ... the end ..

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Sunday, March 23rd 2014, 10:02pm

Professional

Please provide the *exact* message you get when you try and merge your account?

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 10:05pm

Beginner

Hello, HussiCheeze! Your gPotato ID has been already migrated to the My.com account base, if you experience any issues while log in to the game, write to support.my.com. <-- that's it

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Sunday, March 23rd 2014, 10:07pm

Professional

And did you vreate anew account at My.com using the same email address after you had merged?

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 10:08pm

t3r2a

Beginner

Posts: 1

Quoted from "StarNova"

Hello, HussiCheeze! Your gPotato ID has been already migrated to the My.com account base, if you experience any issues while log in to the game, write to support.my.com. <-- that's it

Me too. And i sent 3 ticket and don`t yet have answer.

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Sunday, March 23rd 2014, 10:09pm

Beginner

The same E-mail ? .. I don't think so .. I only got one massage from My.com about the account

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Sunday, March 23rd 2014, 10:09pm

Professional

And when you select a server in game, what happens?

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 10:12pm

Beginner

I go into the server .. to make a new char .. and I try to log out and in to check if something would change .. and there is nothing .. 0 ..

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Sunday, March 23rd 2014, 10:13pm

Professional

Then you will need to wait.

Each person with this issue needs a member of staff to sit and fix it by hand, account by account.

It's frustrating, but you just need to wait.

They are working as fast as they can on this

Have you tried turning it off and on again?

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Sunday, March 23rd 2014, 10:16pm

Beginner