Allods Online Forum

Beginner

i dont get anything

Hi,

i still get no emails

i sent 4 tickets already

what can i do? where can i send an email where i can get a reply?

this account iam replying is just a new that i created with other email not associated to my old allods account...

if u reply to this email i can suply details in private without sending here account details

cheers

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Tuesday, March 25th 2014, 12:43am

Fischkopp

Intermediate

Posts: 224

Location: Hamburg/Germany

Quoted from "Wraith02"

If you have nothing in your spam filter, then can you please send me a PM (do not post these publicly!!) with the following information:
gPotato ID
Your e-mail address
A copy of the message that you have received from the support (if you have received any)

@ brainstorm001: Why you dont read? And wtf you send 4 Tickets???

Hinweis: alle von mir geposteten Bilder und Texte unterliegen meinem Copyright. Eine Weiterverarbeitung,Bearbeitung und Weiterverbreitung sind ohne mein ausdrückliches Einverständnis generell untersagt.
Ausnahmen: Hauptberufliche Mitarbeiter von my.com und Mail.ru sowie Communitymanager (aktuell Fayne)

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Tuesday, March 25th 2014, 12:44am

Wraith02

Professional

Posts: 506

Hi Brainstorm.

Please send me a PM (via this link http://en.allods.com/forum/index.php?form=PMNew&userID=4561 )
Include the information requested in the first post and I will add your details to the list to look at in the morning (currently it is nearly 1am.. so I am heading to bed now)

-Wraith

The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
General InGame Rules|| Account Ownership Rules || Forum Code Of Conduct|| Signature Rules

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Tuesday, March 25th 2014, 12:47am

Beginner

i sent 4 tickets during this week

nothing in spam

waiting on on a private reply, nothing atm....thats why iam using forum at this time

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Tuesday, March 25th 2014, 12:48am

Beginner

Quoted from "Wraith02"

Hi Brainstorm.

Please send me a PM (via this link http://en.allods.com/forum/index.php?form=PMNew&userID=4561 )
Include the information requested in the first post and I will add your details to the list to look at in the morning (currently it is nearly 1am.. so I am heading to bed now)

-Wraith

ok m8

ill fallow link

hope it works

cheers

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Tuesday, March 25th 2014, 1:13am

Beginner

i understand

Quoted from "Teppisch"

Just as a basic information :
It doesn't help you, when you have a problem and you're sending more than 1 ticket.
It makes the process slower and the support has to go though unecessary tickets
Wraith told you now what to do , was just saying it for the future, so you know that 1 ticket is basically enough ^_^

i understand what u say but... after first ticket and no reply after 2 days and with the development of ur managing in solving the problems, i just send the other tickets teeling on my development which was none....

i avoided forum till today... finaly i got some attention

i realy understand ur position cause i know databases can be complicated, but dont make me pay for the stress others may have caused u.

i already sent a pm from the link i finaly received... i hope all goes well for me and u

cheers

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Tuesday, March 25th 2014, 8:17am

kantara333

Beginner

Posts: 3

lost char

Hi !

My char is lost since one week, I sent 2 message to support, and I send privat message in forum any admin. I didnt get message, didnt get e-mait, didn get answer, I did not get anything. I dont know, I do not know anything.

I like to get something, I hope I get back my char.

kantara333

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Tuesday, March 25th 2014, 8:22am

kantara333

Beginner

Posts: 3

lost char2

Hi again

i know some ppl get back char.

I have a questions:

How long must we wait?
I would like to be able to get an answer at all.
A lot of my time and money in this character.
I hope I get back to my character, or at least I get some answers, because so far, nothing.

kantara333

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Tuesday, March 25th 2014, 9:35am

Professional

Kantara, can you please tell me exactly what error you get when you try to merge your gpotato account, and what happens when you log into the game?

Some people think that they have an issue that they don't have, and can actually get in and playing in minutes.

Have you tried turning it off and on again?

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Tuesday, March 25th 2014, 9:43am

kantara333

Beginner

Posts: 3

Hi Dhamp !

I dont get error message, when I want to login to game, I can make new char, I choose site, char etc.

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Tuesday, March 25th 2014, 10:13am

Professional

Ok, are you trying to transfer characters from the NA or EU servers?

Have you tried turning it off and on again?

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Tuesday, March 25th 2014, 10:21am

bzyku1989

Beginner

Posts: 1

I've got no e-mail... are you trying to lie to me? I sent a ticket on friday and it's tuesday now. I guess I just have to qiut this game

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Tuesday, March 25th 2014, 10:36am

Professional

They aren't lying, there can be all sorts of reasons that emails are not delivered.

Follow Wraith02s instructions and PM him the required information.

Have you tried turning it off and on again?

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Wednesday, March 26th 2014, 3:53am

Dragagon_old

Unregistered

Alright, i can't create an account in here because there will always appear a message saying "internal error", so i dont know what's wrong.

Also, i am in a BIG trouble. I can't get in the email account that i used to create my allods account anymore, so i can't get in there to check the e-mail. What can i do? I can actually log with my gpotato account, but when i try to do the transfer it asks me to create an account in here, but i just can't because the message keeps appearing.

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Wednesday, March 26th 2014, 7:48am

Professional